文章來源：中國核(he)工(gong)業集團公司(si) 發布時間(jian)：2018-04-28
4月27日，由中(zhong)國核能電力股份有限(xian)公(gong)(gong)司（以(yi)下簡稱“中(zhong)國核電”）主導(dao)編制(zhi)的《公(gong)(gong)眾溝通通用(yong)指(zhi)南(nan)》正式發布(bu)，這也是我國核電業界首部為公(gong)(gong)眾溝通“量身定(ding)做”的工作指(zhi)南(nan)。
中國核電組織編制的《公(gong)(gong)(gong)眾溝(gou)通(tong)(tong)(tong)通(tong)(tong)(tong)用指(zhi)南》旨(zhi)在為(wei)各核電廠開展公(gong)(gong)(gong)眾宣(xuan)傳、公(gong)(gong)(gong)眾參(can)與(yu)、信(xin)息(xi)公(gong)(gong)(gong)開和(he)輿情管(guan)理等工(gong)(gong)作(zuo)提(ti)供指(zhi)導依據(ju)。指(zhi)南分(fen)為(wei)公(gong)(gong)(gong)眾宣(xuan)傳指(zhi)南、公(gong)(gong)(gong)眾參(can)與(yu)指(zhi)南、信(xin)息(xi)公(gong)(gong)(gong)開指(zhi)南、輿情管(guan)理指(zhi)南以及公(gong)(gong)(gong)眾溝(gou)通(tong)(tong)(tong)標準(zhun)流程(cheng)等五個部分(fen)及16個工(gong)(gong)作(zuo)流程(cheng)，基本涵蓋了(le)(le)公(gong)(gong)(gong)眾溝(gou)通(tong)(tong)(tong)工(gong)(gong)作(zuo)的內涵和(he)外延，并成功(gong)實現了(le)(le)將(jiang)公(gong)(gong)(gong)眾溝(gou)通(tong)(tong)(tong)工(gong)(gong)作(zuo)資源(yuan)化(hua)、高效化(hua)、標準(zhun)化(hua)、品牌化(hua)。
同時，指南中首次提出云(yun)(yun)服務概念，即(ji)中國核電所搭(da)建的(de)“公(gong)(gong)眾溝通(tong)云(yun)(yun)平臺”。為了(le)實現資源匹配(pei)，也(ye)為了(le)提高工(gong)作效率，中國核電提出利用信(xin)息化的(de)手段為公(gong)(gong)眾溝通(tong)搭(da)建云(yun)(yun)平臺，在這個平臺上，將(jiang)會裝載公(gong)(gong)眾溝通(tong)相關的(de)典型案(an)例、信(xin)息公(gong)(gong)開模(mo)板、科普宣傳素材等一系列工(gong)作材料。