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　　通過電(dian)費(fei)集中(zhong)管(guan)理，國(guo)家電(dian)網公(gong)司(si)(si)(si)所屬(shu)湖(hu)北省(sheng)電(dian)力公(gong)司(si)(si)(si)月(yue)末(mo)應收(shou)賬(zhang)款余額(e)下降了83%以上，每月(yue)產生的近6億(yi)元(yuan)預存(cun)電(dian)費(fei)，讓湖(hu)北公(gong)司(si)(si)(si)每年(nian)融資成(cheng)本減少1500多萬元(yuan)；通過開(kai)展集中(zhong)用(yong)電(dian)秩序整治和電(dian)價稽查活動，湖(hu)北公(gong)司(si)(si)(si)每年(nian)增收(shou)8100萬元(yuan)……11月(yue)2日，國(guo)家電(dian)網公(gong)司(si)(si)(si)調(diao)研組對湖(hu)北公(gong)司(si)(si)(si)近兩年(nian)來開(kai)展營銷集中(zhong)管(guan)理取(qu)得的成(cheng)效給予高度評價。

　　營(ying)(ying)銷(xiao)(xiao)(xiao)是企業經營(ying)(ying)管(guan)(guan)(guan)(guan)(guan)理的(de)核心(xin)(xin)內容，營(ying)(ying)銷(xiao)(xiao)(xiao)集中管(guan)(guan)(guan)(guan)(guan)理水(shui)平(ping)是衡量(liang)電(dian)網企業經營(ying)(ying)管(guan)(guan)(guan)(guan)(guan)理水(shui)平(ping)的(de)重要標志(zhi)。按照國(guo)家電(dian)網公司(si)的(de)統一(yi)部署，湖(hu)北(bei)公司(si)自(zi)2004年開始大力改(gai)革過去行政(zheng)味道相(xiang)對(dui)濃厚、管(guan)(guan)(guan)(guan)(guan)理資源相(xiang)對(dui)分(fen)散、管(guan)(guan)(guan)(guan)(guan)理鏈條相(xiang)對(dui)較(jiao)長的(de)舊營(ying)(ying)銷(xiao)(xiao)(xiao)體系，不(bu)斷(duan)推進(jin)營(ying)(ying)銷(xiao)(xiao)(xiao)集約化組織機構(gou)建設(she)。2007年，湖(hu)北(bei)公司(si)建成了包括(kuo)客戶服(fu)務中心(xin)(xin)、電(dian)費(fei)管(guan)(guan)(guan)(guan)(guan)理中心(xin)(xin)、電(dian)能計量(liang)中心(xin)(xin)、營(ying)(ying)銷(xiao)(xiao)(xiao)稽查(cha)中心(xin)(xin)的(de)“一(yi)部四中心(xin)(xin)”營(ying)(ying)銷(xiao)(xiao)(xiao)管(guan)(guan)(guan)(guan)(guan)理體系。兩年多來，湖(hu)北(bei)公司(si)營(ying)(ying)銷(xiao)(xiao)(xiao)資源得到整合優化，營(ying)(ying)銷(xiao)(xiao)(xiao)業務流程更加清晰規范，營(ying)(ying)銷(xiao)(xiao)(xiao)服(fu)務功能得到進(jin)一(yi)步強化，營(ying)(ying)銷(xiao)(xiao)(xiao)管(guan)(guan)(guan)(guan)(guan)理水(shui)平(ping)和經營(ying)(ying)效益極大提高。

　　各級客戶(hu)(hu)服(fu)(fu)務(wu)(wu)中(zhong)心(xin)成(cheng)立(li)后(hou)，湖(hu)北(bei)公(gong)(gong)司(si)(si)用(yong)電(dian)(dian)(dian)(dian)(dian)(dian)市場開拓(tuo)、需(xu)求側管(guan)(guan)理(li)、用(yong)電(dian)(dian)(dian)(dian)(dian)(dian)報裝等(deng)(deng)十多(duo)項客戶(hu)(hu)服(fu)(fu)務(wu)(wu)資源得(de)到(dao)(dao)(dao)全面(mian)整(zheng)(zheng)合，“前臺一條線，后(hou)臺一張網”的(de)(de)客戶(hu)(hu)服(fu)(fu)務(wu)(wu)格局(ju)(ju)全面(mian)形(xing)成(cheng)，服(fu)(fu)務(wu)(wu)標準和(he)流(liu)程得(de)到(dao)(dao)(dao)規(gui)范(fan)(fan)，服(fu)(fu)務(wu)(wu)質量(liang)(liang)和(he)服(fu)(fu)務(wu)(wu)效率得(de)到(dao)(dao)(dao)提高；電(dian)(dian)(dian)(dian)(dian)(dian)費管(guan)(guan)理(li)中(zhong)心(xin)成(cheng)立(li)后(hou)，湖(hu)北(bei)公(gong)(gong)司(si)(si)每(mei)月電(dian)(dian)(dian)(dian)(dian)(dian)費應(ying)收賬款余(yu)額由(you)過(guo)去的(de)(de)3.5億(yi)元下降到(dao)(dao)(dao)現(xian)在的(de)(de)0.6億(yi)元左(zuo)右，電(dian)(dian)(dian)(dian)(dian)(dian)費核算人員由(you)集(ji)中(zhong)管(guan)(guan)理(li)前的(de)(de)1047人減少到(dao)(dao)(dao)365人，大大降低(di)了(le)(le)企業經(jing)營管(guan)(guan)理(li)成(cheng)本；電(dian)(dian)(dian)(dian)(dian)(dian)能計(ji)量(liang)(liang)中(zhong)心(xin)成(cheng)立(li)后(hou)，湖(hu)北(bei)公(gong)(gong)司(si)(si)取消了(le)(le)所有縣(xian)級電(dian)(dian)(dian)(dian)(dian)(dian)能計(ji)量(liang)(liang)檢(jian)定(ding)(ding)業務(wu)(wu)，并通過(guo)省質監局(ju)(ju)整(zheng)(zheng)體授權，鞏固了(le)(le)該公(gong)(gong)司(si)(si)法定(ding)(ding)計(ji)量(liang)(liang)檢(jian)定(ding)(ding)機構地位(wei)，提高了(le)(le)政府和(he)社會認可度(du)，規(gui)避(bi)了(le)(le)過(guo)去的(de)(de)電(dian)(dian)(dian)(dian)(dian)(dian)能計(ji)量(liang)(liang)管(guan)(guan)理(li)法律風險(xian)；營銷稽(ji)查(cha)中(zhong)心(xin)成(cheng)立(li)后(hou)，湖(hu)北(bei)公(gong)(gong)司(si)(si)加大營銷稽(ji)查(cha)和(he)反(fan)竊電(dian)(dian)(dian)(dian)(dian)(dian)等(deng)(deng)專項工作(zuo)力度(du)，93處(chu)(chu)不(bu)規(gui)范(fan)(fan)用(yong)電(dian)(dian)(dian)(dian)(dian)(dian)整(zheng)(zheng)治(zhi)、1133處(chu)(chu)竊電(dian)(dian)(dian)(dian)(dian)(dian)重災區治(zhi)理(li)、697處(chu)(chu)特殊用(yong)戶(hu)(hu)電(dian)(dian)(dian)(dian)(dian)(dian)價規(gui)范(fan)(fan)工作(zuo)全面(mian)完成(cheng)，在實現(xian)企業增收的(de)(de)同時，防范(fan)(fan)了(le)(le)營銷安(an)(an)全風險(xian)，提高了(le)(le)營銷安(an)(an)全管(guan)(guan)理(li)水(shui)平(ping)。