文(wen)章來源：國(guo)家電(dian)網公(gong)司(si) 發布時間：2010-03-23
3月17日，國家電(dian)網(wang)上海(hai)市(shi)(shi)電(dian)力公司(si)全面開展以“和諧電(dian)網(wang)，光(guang)耀世(shi)博，讓生活更璀璨”為(wei)主(zhu)題的(de)“光(guang)耀行動(dong)(dong)”2009、2010年(nian)迎世(shi)博優質服務年(nian)主(zhu)題活動(dong)(dong)。此舉是上海(hai)公司(si)為(wei)進一步(bu)貫(guan)徹落實上海(hai)市(shi)(shi)委、市(shi)(shi)政(zheng)府迎世(shi)博工作(zuo)要求(qiu)，推動(dong)(dong)供電(dian)服務質量(liang)、水平再(zai)上新臺階而實施的(de)。
按照“光耀行動(dong)”計(ji)(ji)劃(hua)任務(wu)(wu)(wu)分解表，國家(jia)電網上海公司于2月份成立了相(xiang)關領(ling)導(dao)小(xiao)(xiao)組和工(gong)(gong)作小(xiao)(xiao)組，做好迎(ying)世博(bo)(bo)各項工(gong)(gong)作的安排；加(jia)大(da)宣傳力度，開(kai)展系列(lie)活(huo)動(dong)，努力營造迎(ying)世博(bo)(bo)氛圍(wei)，強(qiang)化(hua)誠信服務(wu)(wu)(wu)、優質(zhi)服務(wu)(wu)(wu)。“迎(ying)世博(bo)(bo)四(si)送(song)(song)活(huo)動(dong)”把世博(bo)(bo)會知識送(song)(song)到企(qi)業客戶(hu)、送(song)(song)到班組、送(song)(song)到員(yuan)(yuan)工(gong)(gong)、送(song)(song)到家(jia)屬。“忠誠企(qi)業、奉獻(xian)(xian)社會、服務(wu)(wu)(wu)世博(bo)(bo)”主題教育活(huo)動(dong)和配套(tao)的員(yuan)(yuan)工(gong)(gong)讀本，讓(rang)員(yuan)(yuan)工(gong)(gong)充分了解、積極參與迎(ying)世博(bo)(bo)主題活(huo)動(dong)。我為“世博(bo)(bo)與電力”獻(xian)(xian)一計(ji)(ji)活(huo)動(dong)、迎(ying)世博(bo)(bo)優質(zhi)服務(wu)(wu)(wu)新舉(ju)措征集活(huo)動(dong)等，動(dong)員(yuan)(yuan)員(yuan)(yuan)工(gong)(gong)出(chu)謀劃(hua)策。
目前，在國家電網上海公(gong)(gong)司各營(ying)業廳，一(yi)批專門經過英語、手語會(hui)話培訓的窗口服(fu)(fu)務(wu)人員已全(quan)部(bu)上崗。該公(gong)(gong)司正(zheng)在籌備窗口優質服(fu)(fu)務(wu)技能(neng)競賽活動，推(tui)進迎世博(bo)工(gong)作深入(ru)開展。