文章(zhang)來源(yuan):香港中旅(集團)有限公(gong)司 發布時(shi)間:2008-10-15
9月27日,在國際飯店(dian)舉(ju)行(xing)(xing)(xing)的(de)北京市首批5A級旅(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社頒牌儀(yi)式上,香港(gang)中(zhong)旅(lv)(lv)(lv)(lv)集(ji)團(tuan)屬下的(de)中(zhong)國旅(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社總社和(he)港(gang)中(zhong)旅(lv)(lv)(lv)(lv)國際旅(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社獲得(de)5A級國際旅(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社標牌和(he)證書。
旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社等級(ji)(ji)(ji)(ji)評定(ding)(ding)(ding)是北(bei)京(jing)市(shi)(shi)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游局為規(gui)范旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游市(shi)(shi)場秩序(xu),保護(hu)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游企(qi)業(ye)(ye)、旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游從業(ye)(ye)者(zhe)(zhe)和旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游者(zhe)(zhe)的(de)(de)(de)(de)(de)合法權益,而(er)在全國首(shou)次(ci)推出的(de)(de)(de)(de)(de)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社標(biao)(biao)準(zhun)體(ti)系管理工(gong)作。等級(ji)(ji)(ji)(ji)評定(ding)(ding)(ding)的(de)(de)(de)(de)(de)依據是北(bei)京(jing)市(shi)(shi)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)游局和北(bei)京(jing)市(shi)(shi)質量(liang)技術監(jian)督局頒(ban)布實(shi)施的(de)(de)(de)(de)(de)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社等級(ji)(ji)(ji)(ji)計劃與評定(ding)(ding)(ding)標(biao)(biao)準(zhun),該標(biao)(biao)準(zhun)是全國首(shou)部旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社等級(ji)(ji)(ji)(ji)評定(ding)(ding)(ding)地方標(biao)(biao)準(zhun)。按照標(biao)(biao)準(zhun)規(gui)定(ding)(ding)(ding),旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社分為3A、4A和5A三(san)個等級(ji)(ji)(ji)(ji),A的(de)(de)(de)(de)(de)數量(liang)越多等級(ji)(ji)(ji)(ji)越高。按照旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社等級(ji)(ji)(ji)(ji)劃分與評定(ding)(ding)(ding)標(biao)(biao)準(zhun)的(de)(de)(de)(de)(de)規(gui)定(ding)(ding)(ding),中(zhong)國旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社總社和港中(zhong)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)國際(ji)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社在此次(ci)活動中(zhong)申(shen)報了(le)5A級(ji)(ji)(ji)(ji)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社并順利通過了(le)等級(ji)(ji)(ji)(ji)評定(ding)(ding)(ding)委員會專家(jia)學者(zhe)(zhe)的(de)(de)(de)(de)(de)驗收,于“十·一(yi)”黃(huang)金周前(qian)正式被(bei)評定(ding)(ding)(ding)為5A級(ji)(ji)(ji)(ji)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社,成(cheng)為北(bei)京(jing)市(shi)(shi)首(shou)批級(ji)(ji)(ji)(ji)別最高的(de)(de)(de)(de)(de)旅(lv)(lv)(lv)(lv)(lv)(lv)(lv)(lv)行(xing)(xing)(xing)社之(zhi)一(yi)。
獲評5A級(ji)旅行(xing)社既是對兩家(jia)旅行(xing)社過(guo)去(qu)工作(zuo)(zuo)的肯定(ding),也是對今后(hou)經(jing)營(ying)管理(li)工作(zuo)(zuo)提出新(xin)的要求(qiu)和標準。這(zhe)兩家(jia)旅行(xing)社將以此次等(deng)級(ji)評定(ding)為契機(ji),進一步規范企業(ye)的各項經(jing)營(ying)活動(dong),繼續強化包括品牌管理(li)、營(ying)銷管理(li)、財(cai)務管理(li)、資源管理(li)、危機(ji)管理(li)以及服務現(xian)場(chang)管理(li)等(deng)各項管理(li)工作(zuo)(zuo),深入(ru)推(tui)進企業(ye)內部改革(ge)活動(dong),從(cong)而(er)真正做(zuo)到“滿足顧客需求(qiu)、經(jing)營(ying)誠實(shi)守(shou)信(xin)、品質(zhi)凝聚(ju)人心”。