文章來源(yuan)：中國聯合網絡通信集團有(you)限公司(si) 發布(bu)時間：2014-03-01
為了給“兩會”代表委員提供良好的信息通信服務，陜西聯通提前進行了全方位部署，在全省啟動了“兩會”保障工作。
一是(shi)加(jia)強(qiang)對“兩(liang)(liang)會(hui)(hui)”通(tong)(tong)信(xin)(xin)保障工(gong)(gong)作(zuo)的組織(zhi)領導，層(ceng)層(ceng)落(luo)實責任(ren)，細(xi)化保障措施(shi)，全(quan)力做(zuo)(zuo)(zuo)好(hao)網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)運(yun)(yun)行(xing)(xing)安(an)全(quan)、應(ying)急(ji)(ji)通(tong)(tong)信(xin)(xin)、互(hu)聯(lian)互(hu)通(tong)(tong)和(he)服(fu)務質量管(guan)理等(deng)工(gong)(gong)作(zuo)。二是(shi)加(jia)強(qiang)網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)監(jian)控，對國內長途(tu)電(dian)話網(wang)(wang)(wang)(wang)(wang)(wang)、本地固定電(dian)話網(wang)(wang)(wang)(wang)(wang)(wang)、移動通(tong)(tong)信(xin)(xin)網(wang)(wang)(wang)(wang)(wang)(wang)、骨干(gan)互(hu)聯(lian)網(wang)(wang)(wang)(wang)(wang)(wang)等(deng)重(zhong)(zhong)點網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)、設備、線(xian)(xian)路(lu)加(jia)強(qiang)監(jian)測和(he)巡查(cha)，及(ji)時(shi)排查(cha)隱患。對重(zhong)(zhong)要(yao)通(tong)(tong)信(xin)(xin)設備和(he)線(xian)(xian)路(lu)確保責任(ren)落(luo)實到(dao)人(ren)(ren)。三是(shi)落(luo)實通(tong)(tong)信(xin)(xin)施(shi)工(gong)(gong)過程中的“三盯(ding)”工(gong)(gong)作(zuo)，加(jia)強(qiang)對通(tong)(tong)信(xin)(xin)干(gan)線(xian)(xian)和(he)樞紐等(deng)要(yao)害部位的“四(si)防(fang)”（防(fang)爆(bao)炸、防(fang)火災、防(fang)破壞(huai)、防(fang)盜竊）工(gong)(gong)作(zuo)，消除各類(lei)隱患，嚴格落(luo)實通(tong)(tong)信(xin)(xin)機(ji)房(fang)出(chu)入管(guan)理等(deng)安(an)全(quan)制(zhi)(zhi)度(du)。四(si)是(shi)落(luo)實專人(ren)(ren)，做(zuo)(zuo)(zuo)好(hao)黨政專網(wang)(wang)(wang)(wang)(wang)(wang)和(he)電(dian)力、民航、鐵路(lu)等(deng)重(zhong)(zhong)要(yao)部門電(dian)路(lu)及(ji)通(tong)(tong)信(xin)(xin)傳輸線(xian)(xian)路(lu)保障工(gong)(gong)作(zuo)。五是(shi)加(jia)強(qiang)應(ying)急(ji)(ji)保障工(gong)(gong)作(zuo)，及(ji)時(shi)修(xiu)訂(ding)完善(shan)應(ying)急(ji)(ji)預案(an)，做(zuo)(zuo)(zuo)好(hao)應(ying)急(ji)(ji)演練、應(ying)急(ji)(ji)通(tong)(tong)信(xin)(xin)設備檢修(xiu)和(he)備品(pin)備件(jian)儲備工(gong)(gong)作(zuo)，遇到(dao)重(zhong)(zhong)大突發(fa)事件(jian)，立即(ji)啟(qi)動應(ying)急(ji)(ji)預案(an)，快速響應(ying)。六是(shi)落(luo)實網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)信(xin)(xin)息安(an)全(quan)管(guan)理，加(jia)強(qiang)監(jian)測和(he)預警，積極做(zuo)(zuo)(zuo)好(hao)對木馬、僵(jiang)尸等(deng)病毒的清理及(ji)防(fang)范工(gong)(gong)作(zuo)。七(qi)是(shi)加(jia)強(qiang)用戶(hu)端(duan)網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)、設備保障工(gong)(gong)作(zuo)，及(ji)時(shi)受理、解決用戶(hu)投訴，保證用戶(hu)能夠(gou)正(zheng)常運(yun)(yun)用網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)、終端(duan)等(deng)收(shou)聽(ting)收(shou)看“兩(liang)(liang)會(hui)(hui)”節目、瀏覽“兩(liang)(liang)會(hui)(hui)”信(xin)(xin)息、關注“兩(liang)(liang)會(hui)(hui)”動態。八是(shi)加(jia)強(qiang)通(tong)(tong)信(xin)(xin)值(zhi)班工(gong)(gong)作(zuo)，執行(xing)(xing)7×24小時(shi)值(zhi)班制(zhi)(zhi)度(du)和(he)領導帶班制(zhi)(zhi)度(du)，每日通(tong)(tong)報網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)運(yun)(yun)行(xing)(xing)情況(kuang)，一旦出(chu)現電(dian)信(xin)(xin)網(wang)(wang)(wang)(wang)(wang)(wang)絡(luo)運(yun)(yun)行(xing)(xing)事故和(he)突發(fa)事件(jian)，第一時(shi)間準確報告，做(zuo)(zuo)(zuo)好(hao)處置工(gong)(gong)作(zuo)。