文章來源：中(zhong)國聯合網絡通信集團有限公司 發布時間：2012-07-25
7月23日晚20點左右，溫州動車追尾事故發生后，浙江聯通迅速啟動通信保障應急預案，緊急開通事故點周圍基站的半速率功能，并派出通信搶修車，同時開通并公布了尋親熱線。
7月23日晚21點，浙江聯通溫州分公司迅速啟動通信保障應急預案，緊急調配人員進行網管側的指標監控，并立即趕赴事故現場進行基站巡視，連夜提供發電設備以防停站，并緊急開通2G網絡半速率。應急通信車迅速啟動到位，并臨時調整網絡切換策略，開通高鐵專網與溫州大網切換策略，及開通應急通信車的第二載波確保通信暢通。
浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)也緊(jin)急開(kai)通(tong)(tong)(tong)尋(xun)親(qin)服務，所有用戶均可撥打(da)116114轉(zhuan)人(ren)工進(jin)行相(xiang)(xiang)關信(xin)息(xi)(xi)的(de)查(cha)詢(xun)。浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)信(xin)息(xi)(xi)導(dao)航中(zhong)心在7月23日早上5點開(kai)始(shi)省市(shi)聯(lian)(lian)動，布置(zhi)語音及(ji)微波尋(xun)親(qin)工作，浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)溫(wen)州分公(gong)司積極與(yu)當(dang)地官方(fang)媒體(ti)溫(wen)州網聯(lian)(lian)系，浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)市(shi)場(chang)部和浙(zhe)江交通(tong)(tong)(tong)之聲(sheng)等(deng)媒體(ti)聯(lian)(lian)絡，建(jian)立(li)起立(li)體(ti)信(xin)息(xi)(xi)發布平臺(tai)。在第(di)一時(shi)間開(kai)通(tong)(tong)(tong)了'116114尋(xun)親(qin)熱線'，通(tong)(tong)(tong)過官方(fang)微博及(ji)時(shi)發布尋(xun)親(qin)信(xin)息(xi)(xi)及(ji)應急處置(zhi)動態(tai)信(xin)息(xi)(xi)。尋(xun)親(qin)記錄9人(ren)，相(xiang)(xiang)關內容在24小時(shi)內被新浪網、通(tong)(tong)(tong)信(xin)產業報等(deng)各大媒體(ti)和省市(shi)聯(lian)(lian)通(tong)(tong)(tong)轉(zhuan)發近2100次。同(tong)時(shi)，浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)已(yi)在新浪開(kai)通(tong)(tong)(tong)微博：浙(zhe)江聯(lian)(lian)通(tong)(tong)(tong)116114(//weibo.com/2118089040)，及(ji)時(shi)更新相(xiang)(xiang)關信(xin)息(xi)(xi)。