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中國西電集(ji)團公司（以(yi)下簡稱“西電集(ji)團”）自上世紀九十(shi)(shi)年(nian)代起(qi)開拓香港輸(shu)變電市場(chang)，經過(guo)近二十(shi)(shi)年(nian)的努力(li)，目前西電產(chan)品(pin)已經成功覆蓋了整個香港地區市場(chang)，累計為(wei)香港提(ti)供(gong)600多(duo)間隔132kV開關產(chan)品(pin)，200余(yu)臺132kV變壓(ya)器(qi)、電抗器(qi)等(deng)各(ge)類不同電壓(ya)等(deng)級的產(chan)品(pin)。

香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)地區(qu)電(dian)(dian)(dian)(dian)網建(jian)設(she)及用(yong)電(dian)(dian)(dian)(dian)服(fu)務由(you)中華(hua)電(dian)(dian)(dian)(dian)力(li)有限(xian)公(gong)(gong)司(si)(si)、香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)電(dian)(dian)(dian)(dian)燈有限(xian)公(gong)(gong)司(si)(si)兩家企業分片負(fu)責。香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)因(yin)為人口密度大，電(dian)(dian)(dian)(dian)網建(jian)設(she)難度高，對電(dian)(dian)(dian)(dian)力(li)設(she)備(bei)要求高，一直(zhi)選(xuan)用(yong)國(guo)際一流跨國(guo)公(gong)(gong)司(si)(si)設(she)備(bei)。西(xi)電(dian)(dian)(dian)(dian)集團積極爭(zheng)取香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)市場份額，從1998年起為中華(hua)電(dian)(dian)(dian)(dian)力(li)有限(xian)公(gong)(gong)司(si)(si)提供(gong)(gong)開(kai)關(guan)、變(bian)(bian)壓器等(deng)輸(shu)變(bian)(bian)電(dian)(dian)(dian)(dian)設(she)備(bei)；從2011年開(kai)始為香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)電(dian)(dian)(dian)(dian)燈有限(xian)公(gong)(gong)司(si)(si)提供(gong)(gong)電(dian)(dian)(dian)(dian)力(li)設(she)備(bei)，目前西(xi)電(dian)(dian)(dian)(dian)輸(shu)變(bian)(bian)電(dian)(dian)(dian)(dian)設(she)備(bei)供(gong)(gong)貨量，特別是132kV電(dian)(dian)(dian)(dian)壓等(deng)級的開(kai)關(guan)、變(bian)(bian)壓器產品在近十年來占香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)中華(hua)電(dian)(dian)(dian)(dian)力(li)市場的99%，約占香(xiang)(xiang)(xiang)(xiang)港(gang)(gang)整體市場的70%。

西電(dian)集團依據香港市(shi)場需求不斷提(ti)(ti)(ti)升產品(pin)質量、拓展(zhan)(zhan)增值(zhi)服(fu)務(wu)(wu)，客戶(hu)(hu)的(de)滿意度不斷提(ti)(ti)(ti)升，在(zai)不斷合(he)作(zuo)中探索(suo)出了互利(li)共贏的(de)市(shi)場開拓新模式。一(yi)(yi)是協同客戶(hu)(hu)發(fa)展(zhan)(zhan)，優化項(xiang)目(mu)(mu)執行模式。西電(dian)與中華(hua)電(dian)力(li)(li)(li)采取CIPT（協作(zuo)性項(xiang)目(mu)(mu)組）管理模式，以利(li)益共享(xiang)、風險(xian)共擔為(wei)基(ji)礎(chu)，設(she)(she)(she)備(bei)供(gong)(gong)(gong)應、建設(she)(she)(she)施工與業(ye)務(wu)(wu)三(san)方實現(xian)設(she)(she)(she)計、施工、安(an)(an)裝、調試(shi)三(san)方聯動(dong)(dong)，達(da)成良好(hao)的(de)合(he)作(zuo)伙(huo)伴關系，保(bao)證了項(xiang)目(mu)(mu)施工質量。二是聚焦客戶(hu)(hu)需求，拓展(zhan)(zhan)增值(zhi)服(fu)務(wu)(wu)。西電(dian)積極(ji)(ji)為(wei)客戶(hu)(hu)提(ti)(ti)(ti)供(gong)(gong)(gong)項(xiang)目(mu)(mu)規劃(hua)技術(shu)支持、設(she)(she)(she)備(bei)系統運維(wei)、青年工程師到西電(dian)工廠培(pei)訓(xun)學習等(deng)(deng)服(fu)務(wu)(wu)。三(san)是專注客戶(hu)(hu)服(fu)務(wu)(wu)，建設(she)(she)(she)緊(jin)急(ji)(ji)(ji)響應機(ji)制。西電(dian)集團成立(li)項(xiang)目(mu)(mu)團隊，建設(she)(she)(she)客戶(hu)(hu)需求緊(jin)急(ji)(ji)(ji)響應機(ji)制，積極(ji)(ji)協助(zhu)客戶(hu)(hu)解決突(tu)發(fa)事件，確保(bao)電(dian)力(li)(li)(li)供(gong)(gong)(gong)應穩定。2013年，中華(hua)電(dian)力(li)(li)(li)一(yi)(yi)臺(tai)其他(ta)廠家(jia)提(ti)(ti)(ti)供(gong)(gong)(gong)的(de)變壓(ya)器(qi)突(tu)發(fa)故障而且沒有(you)備(bei)用(yong)設(she)(she)(she)備(bei)，西電(dian)集團急(ji)(ji)(ji)用(yong)戶(hu)(hu)之所急(ji)(ji)(ji)，通過內部(bu)協調，僅僅用(yong)三(san)個月時間就為(wei)中華(hua)電(dian)力(li)(li)(li)提(ti)(ti)(ti)供(gong)(gong)(gong)了一(yi)(yi)臺(tai)八個月生(sheng)產周期的(de)變壓(ya)器(qi)，成功替(ti)換了故障產品(pin)。四是積極(ji)(ji)參與客戶(hu)(hu)安(an)(an)全(quan)(quan)(quan)、健(jian)康、環(huan)保(bao)等(deng)(deng)競賽活(huo)動(dong)(dong)，強(qiang)化安(an)(an)全(quan)(quan)(quan)理念。先后榮(rong)獲(huo)“中華(hua)電(dian)力(li)(li)(li)荔枝角 400kV GIS 項(xiang)目(mu)(mu)零工傷(shang)事故獎(jiang)”、“中華(hua)電(dian)力(li)(li)(li)安(an)(an)全(quan)(quan)(quan)大家(jia)庭活(huo)動(dong)(dong)金獎(jiang)，最有(you)效執行獎(jiang)”、“香港發(fa)展(zhan)(zhan)局及建造(zao)業(ye)議(yi)會(hui)頒(ban)發(fa)零意外大使(shi)獎(jiang)”、“香港電(dian)燈公(gong)司(si)職安(an)(an)健(jian)環(huan)保(bao)突(tu)出表現(xian)獎(jiang)”等(deng)(deng)獎(jiang)項(xiang)。

與此同時(shi)，西電(dian)(dian)與香港(gang)兩(liang)家公司(si)不斷加(jia)大(da)高層互訪(fang)(fang)力(li)度，通過邀請中華電(dian)(dian)力(li)及(ji)香港(gang)電(dian)(dian)燈(deng)集團(tuan)管理層訪(fang)(fang)問西電(dian)(dian)，西電(dian)(dian)管理層定期走訪(fang)(fang)客戶，不斷加(jia)深雙方的互信。近期，西電(dian)(dian)集團(tuan)總經理張雅(ya)林專程赴港(gang)拜訪(fang)(fang)香港(gang)中華電(dian)(dian)力(li)、香港(gang)電(dian)(dian)燈(deng)公司(si)高層，了(le)解客戶需求，介(jie)紹西電(dian)(dian)新(xin)產品研發及(ji)產業發展情況，就未來合(he)作(zuo)(zuo)開拓“一(yi)帶一(yi)路”市場，加(jia)大(da)海外(wai)業務合(he)作(zuo)(zuo)力(li)度進(jin)行了(le)深入探(tan)討，進(jin)一(yi)步(bu)加(jia)深了(le)雙方的合(he)作(zuo)(zuo)伙伴關系。