文章(zhang)來源：國家能源投資(zi)集團有(you)限責任公(gong)司(si) 發布(bu)時間：2022-02-03
近日，經過開(kai)發(fa)、測(ce)試與(yu)上線(xian)運行(xing)，國(guo)(guo)家(jia)能(neng)源(yuan)集團所屬中(zhong)國(guo)(guo)神華(hua)能(neng)源(yuan)公(gong)司成功應用RPA機器(qi)人（Robotic Process Automation）替(ti)代人工(gong)進行(xing)公(gong)文(wen)處理，實(shi)現了公(gong)文(wen)自(zi)動(dong)化(hua)流轉，標志著公(gong)文(wen)處理智(zhi)能(neng)化(hua)初步實(shi)現。
中(zhong)國神(shen)華(hua)能(neng)源(yuan)公(gong)司(si)(si)是(shi)國家能(neng)源(yuan)集團唯一一家A+H股上市(shi)公(gong)司(si)(si)，是(shi)全球領(ling)先的以煤炭為(wei)(wei)基礎的綜合能(neng)源(yuan)上市(shi)公(gong)司(si)(si)，資產分布(bu)廣，產業(ye)(ye)板(ban)塊多，業(ye)(ye)務(wu)種類復雜，兼具滿足(zu)上市(shi)公(gong)司(si)(si)合規性要(yao)求，同時其公(gong)文(wen)處(chu)理(li)(li)(li)工(gong)(gong)(gong)作量(liang)大、質(zhi)量(liang)要(yao)求高。為(wei)(wei)有(you)效(xiao)降低(di)公(gong)文(wen)處(chu)理(li)(li)(li)工(gong)(gong)(gong)作人(ren)(ren)員的勞(lao)動強(qiang)度，提高公(gong)文(wen)處(chu)理(li)(li)(li)效(xiao)率和(he)公(gong)文(wen)準確率，中(zhong)國神(shen)華(hua)能(neng)源(yuan)公(gong)司(si)(si)大膽開拓，銳意創新，在(zai)全面(mian)系統梳理(li)(li)(li)文(wen)書工(gong)(gong)(gong)作內容、總(zong)結公(gong)文(wen)處(chu)理(li)(li)(li)規律和(he)特點基礎上，提出(chu)辦公(gong)智能(neng)化需求，創造性探索使用(yong)RPA機器人(ren)(ren)替代人(ren)(ren)工(gong)(gong)(gong)處(chu)理(li)(li)(li)公(gong)文(wen)。經過開發(fa)(fa)與測(ce)試，中(zhong)國神(shen)華(hua)公(gong)文(wen)處(chu)理(li)(li)(li)RPA機器人(ren)(ren)陸續完成上線(xian)(xian)及運(yun)行調試，實(shi)現了發(fa)(fa)文(wen)、收(shou)(shou)文(wen)、郵件和(he)網(wang)頁(ye)收(shou)(shou)文(wen)登記及發(fa)(fa)文(wen)蓋章(zhang)(zhang)等的自動化處(chu)理(li)(li)(li)。上線(xian)(xian)5個月以來，RPA機器人(ren)(ren)累計完成發(fa)(fa)文(wen)2100余(yu)條(tiao)(tiao)（含(han)登記、蓋章(zhang)(zhang)和(he)發(fa)(fa)送）、收(shou)(shou)文(wen)1600余(yu)條(tiao)(tiao)、郵件收(shou)(shou)文(wen)登記50余(yu)條(tiao)(tiao)和(he)網(wang)頁(ye)收(shou)(shou)文(wen)登記150余(yu)條(tiao)(tiao)，節(jie)省人(ren)(ren)工(gong)(gong)(gong)時間超過500小時。
據了(le)解，定制化(hua)開(kai)發的RPA機器人可實(shi)(shi)現24小時(shi)全天候無間隙工作，準確(que)及時(shi)高效地(di)執(zhi)行(xing)(xing)公(gong)文(wen)處(chu)理各項操作，運行(xing)(xing)準確(que)率達100%，能(neng)有效應(ying)對業(ye)務波峰(feng)狀(zhuang)況，降低(di)工作人員勞動強度(du)。中(zhong)國(guo)神華能(neng)源(yuan)公(gong)司成功實(shi)(shi)現公(gong)文(wen)處(chu)理智能(neng)化(hua)，為后續(xu)辦(ban)公(gong)系統全流程自動化(hua)開(kai)展奠定了(le)堅實(shi)(shi)基礎，標(biao)志著RPA機器人在國(guo)家(jia)能(neng)源(yuan)集團(tuan)協同辦(ban)公(gong)領域應(ying)用邁出重要步伐。
【責任編輯：趙藝涵】